NetSuite Administrator

Gaffney, SC (Corporate) • Corporate • Full-Time Salary • Day Shift

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Job Type

Full-Time Salary

Shift

Day

Location

Gaffney, SC (Corporate)

Immediate Supervisor

Director of Information Technology/ CFO

Benefits

401k
Health Insurance
HSA Contributions
Dental & Vision
Critical Illness Insurance
Voluntary Short-Term Disability
Paid Time Off (per guidelines)
Vacation Pay (based on eligibility guidelines)
Holiday Pay (per guidelines)
Christmas Bonus
Annual Performance Reviews
Sales Performance Bonuses (discretionary)
Bereavement Pay
Employee Discount
EAP Program
Referral Program
Jury Duty

Perks

Competitive wages
Flexible schedules
Closed on Sundays
Unique team culture
'Promote from within' philosophy
Comprehensive benefit package
Employee discount

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Summary

The NetSuite Administrator is responsible for the day-to-day administration, configuration, security, and optimization of Hamrick's NetSuite environment. This role serves as the internal subject-matter expert and primary escalation point for all NetSuite-related requests, supporting a multi-module implementation that includes NetSuite ERP, Planning & Budgeting, Projects, Merchandising, SuiteCommerce, and Finance. The Administrator will work closely with functional stakeholders, technical team members, and executive leadership to ensure system integrity, data security, and continuous improvement of business processes.

*This position requires being on-site five days per week. Occasional travel to store locations or vendor/partner sites may be required.*

Responsibilities

Administer and maintain all NetSuite environments (Production, Sandbox, Development), including configuration, customization, and ongoing tuning.
Create, manage, and maintain NetSuite Centers – custom centers, roles, and dashboards – aligned to departmental functions and user needs.
Design, build, and manage both standard and custom roles and permission sets, ensuring least-privilege access principles are applied consistently.
Conduct regular audits of roles, permissions, workflows, SuiteScripts, and saved searches to ensure accuracy, security, and compliance with company confidentiality policies.
Maintain thorough documentation of system configurations, customizations, and change history.
Own and enforce NetSuite access control policies, ensuring sensitive financial, operational, and personnel data is protected in accordance with company confidentiality standards.
Lead periodic access reviews and role recertification processes; remediate findings promptly.
Collaborate with HR, Finance, and Operations leadership to define and maintain appropriate access levels by role and department.
Monitor system activity logs and audit trails for anomalous access or configuration changes.
Serve as the escalation contact for technical and super users requesting the development of workflows, SuiteScripts (SuiteFlow, SuiteScript 1.0/2.x), and advanced saved searches.
Design, build, and test workflows and scripts that automate business processes and reduce manual effort across ERP, Finance, Merchandising, and SuiteCommerce modules.
Review and quality-control customizations developed by internal or external resources prior to deployment.
Maintain a library of reusable scripts, templates, and workflow components for long-term scalability.
Support the ongoing NetSuite implementation, working alongside implementation partners, internal project managers, and functional teams across ERP, Planning & Budgeting, Projects, Merchandising, SuiteCommerce, and Finance modules.
Assist with data migration, integration configuration, User Acceptance Testing (UAT), and go-live cutover activities.
Translate business requirements into technical specifications and system configurations.
Serve as a liaison between end users and the implementation partner during active project phases.
Manage and maintain integrations between NetSuite and third-party systems, including middleware platforms, APIs, and SuiteIntegrator/REST-based connectors.
Provide integration support and troubleshooting for WMS connectivity; direct experience with Infios (formerly Körber) WMS integration is highly preferred.
Support integration touchpoints with Oracle Retail platforms, including Customer Engagement (CE) and xStore POS, where applicable.
Assist with Oracle APEX and Oracle RDS environments integrated into the NetSuite ecosystem, including data flow monitoring and issue resolution.
Provide Tier 2/3 technical support for NetSuite users across all modules, escalating to Oracle/NetSuite support as needed.
Develop and maintain end-user training materials, system guides, and knowledge base documentation.
Facilitate onboarding and access provisioning for new users; manage offboarding and access deprovisioning.
Champion best practices and system adoption across the organization.

Qualifications

***Preferred/ A Plus***
Experience integrating NetSuite with a Warehouse Management System (WMS); direct experience with Infios (formerly Körber) WMS is a significant advantage.
Knowledge of Oracle Retail, specifically Customer Engagement (CE) and xStore POS, including integration experience with NetSuite.
Experience with Oracle APEX application development or Oracle RDS, with integration touchpoints to NetSuite.
Familiarity with SuiteCommerce or SuiteCommerce Advanced configuration and administration.
NetSuite Administrator or SuiteFoundation certification.
Experience with RESTlets, REST APIs, or middleware platforms (e.g., Dell Boomi, Celigo, MuleSoft) for NetSuite integration.
Prior experience in retail, distribution, or multi-location apparel environments.

Required Experience

3-7 years of hands-on NetSuite administration experience in a mid-size to enterprise environment.
Demonstrated expertise in creating NetSuite Centers and configuring role-based dashboards.
Fluency in building and managing standard and custom roles, permissions, and access controls.
Experience auditing roles, permissions, workflows, SuiteScripts, and saved searches.
Proficiency with SuiteFlow (workflow builder), SuiteScript 2.x, and saved search development.
Strong working knowledge of NetSuite ERP modules including General Ledger, AP/AR, Inventory, and Order Management.
Experience supporting or participating in a NetSuite implementation.
Excellent verbal and written communication skills; ability to translate technical concepts for non-technical stakeholders.
Strong organizational skills with the ability to manage multiple priorities concurrently.

A family-owned retail department store.

Hamrick's is a family-owned retailer with 80 years of excellence in providing value-driven merchandise to our loyal customers. We take pride in offering a wide range of quality products, from apparel to footwear, while maintaining our commitment to superior customer service.

Founded In 1945, Hamrick's currently operates at 21 locations in 5 states. Our core value of Great Brands and Incredible Prices Is successful due to our Great Teams and Incredible People, people just like you!

We have a promotion from within philosophy that fosters an environment of learning and growth where each employee can reach their highest potential. Hamrick's is growing and our success provides advancement opportunities in our stores and in our corporate office.

At Hamrick's we value our culture of honesty, integrity, and respect for each other. We are closed for business on Sundays to provide our team members with a better work life balance. We offer competitive wages, flexibility, and fair expectations for our employees.

Join our team and contribute to a legacy of success as we celebrate our 80th year!!